The online bookings can be cancelled before 48 hrs of the scheduled event, whatsoever the reason it be.

• If the patient does not turn up at the scheduled time, no refund will be issued.
• In the case a doctor could not attend at the scheduled time, then a refund will be issued.
• If there is technical difficulty in turning up, the rescheduling is permitted and hence refund will not be issued by an special reasons.
• If the technical issue is not solved or patient cannot opt for re-scheduling, refund will be issued only upon the discretion of ISHANI AYURVEDA
• If a patient after payment has personal issues family / health problems and has to return back to the country suddenly after full payment, then he/she is allowed to come & complete the treatment next time.

Any difference in treatment price has to be paid by the returning patient . Refund price calculated before leaving the clinic. 20 percent cancellation charges is deducted from the remaining amount due to the unplanned departure and loss.

Therapies paid cannot be exchanged via cash refund or medicines . No refund is given in cases of using offensive language and aggressive behaviour or being under drug and alcohol influence during clinic hours.
Non Payment of the treatment charges will result in termination treatment. Rights of Admission / treatment in the clinic are reserved .
All Rights in centre regarding admission, cancellation or any legal affair.

Please Note: We are committed to serve you with both courtesy and respect .We ask you to treat our staff in the same manner . We shall be constrained not to serve those who use offensive language or behave in an aggressive manner.
Cash refunds are not offered as per our refund policy. Instead, we will refund the equivalent amount through the respective payment gateways used.

For bookings made via Internet banking, G PAY and online transfers, refunds will be processed through the corresponding payment gateways. You can expect the refund status to reflect in your bank account within 7 working days from the date of refund initiation.
The refunds will be after deducting the transaction charges, if any.

Patients may also request for a refund through ishaniayurveda22@gmail.com or reach us out @ 7025232321 for any advance paid / any other circumstances. The same will be processed as per the discretion of ISHANI AYURVEDA